Last updated: March 6, 2026
OVERVIEW
The terms “we”, “us” and “our” refer to SIA CUBBLE, trading as Frellio.
Registered office: Brīvības iela 55A, Ogre, LV-5001, Latvia. Registration No.: 40203587592. VAT No.: LV40203587592.
Frellio operates this store and website, including all related information, content, features, tools, products, and services (the “Services”).
Frellio is powered by Shopify Inc., which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
Nothing in these Terms limits mandatory consumer rights under EU, UK, or Latvian law.
ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that:
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You are at least 18 years old
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Or have legal capacity under applicable law
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts only where objectively justified, including breach of these Terms, suspected fraud, or illegal activity.
You are responsible for all activity under your account.
OUR PRODUCTS
We strive to display product colors and images as accurately as possible.
Minor variations in color, texture, or dimensions may occur due to handcrafted production processes or screen settings and do not constitute a defect unless materially deviating from agreed specifications.
We reserve the right to discontinue products at any time.
Products sold in the EU comply with applicable CE marking and safety requirements where relevant.
ORDERS
When you place an order, you submit a binding offer.
The contract is concluded when:
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We send an order confirmation email, OR
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We dispatch the goods
Automated order confirmation emails acknowledging receipt do not constitute acceptance.
We reserve the right to refuse orders in cases of:
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Pricing errors
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Fraud suspicion
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Unavailability of goods
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Payment cannot be processed
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Delivery location is unreachable by our delivery partners
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.
Business customers waive statutory EU consumer rights, where applicable.
PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed, as set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include shipping, handling, customs, or import charges.
All prices are shown in EUR and include VAT where applicable.
For customers outside the European Union:
Customs duties, import taxes, and additional charges are the responsibility of the customer.
SHIPPING AND DELIVERY
For consumers within the EU and UK:
Risk transfers only when the goods are physically delivered to you.
For business customers:
Risk transfers upon handover to the carrier.
We are not liable for delays caused by customs or force majeure events beyond our control.
RETENTION OF TITLE
Ownership of goods remains with Frellio until full payment has been received.
INTELLECTUAL PROPERTY
All content on this website is owned by Frellio or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only.
Unauthorized reproduction or distribution is prohibited.
OPTIONAL TOOLS
Access to third-party tools is provided “as is”.
This does not affect statutory rights as a consumer.
THIRD-PARTY LINKS
We are not responsible for third-party content unless we have knowledge of illegal content and fail to act.
Users are encouraged to review third-party privacy policies before providing personal data.
RELATIONSHIP WITH SHOPIFY
Sales are made directly with Frellio.
Shopify acts as a technical service provider. To the extent permitted by law, Shopify is not liable for contractual obligations between you and Frellio.
PRIVACY POLICY
All personal data is processed according to our Privacy Policy [LINK] and applicable GDPR, UK GDPR, and U.S. state privacy laws.
By using the Services, you acknowledge this processing.
FEEDBACK
If you submit ideas, suggestions, reviews, or other feedback (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
You represent and warrant that you own or have all necessary rights to all Feedback.
We may remove unlawful or offensive content.
ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors in pricing or product descriptions.
If a pricing error is obvious and unmistakable, we may withdraw from the contract and refund any payments.
PROHIBITED USES
You may not:
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Violate laws
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Infringe intellectual property
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Upload malware
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Attempt fraud
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Scrape or misuse the website
We may terminate access for violations.
TERMINATION
We may terminate access for breach.
Termination does not affect statutory rights or already concluded purchase contracts.
DISCLAIMER OF WARRANTIES
Nothing in these Terms excludes or limits liability where prohibited by law.
For EU and UK consumers:
You are entitled to statutory warranty rights under applicable consumer protection laws.
For U.S. customers:
Products are provided “as is” except where statutory warranties apply.
LIMITATION OF LIABILITY
We are liable without limitation for:
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Intentional misconduct
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Gross negligence
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Personal injury
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Mandatory product liability
For slight negligence, liability is limited to foreseeable damages typical for the contract.
Nothing limits mandatory consumer protection rights.
INDEMNIFICATION
You agree to indemnify us for damages arising from your unlawful misuse of the Services.
This does not apply to normal consumer use.
SEVERABILITY
Unenforceable provisions will be severed without affecting the remaining Terms.
ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and Frellio.
ASSIGNMENT
You may not assign these Terms without prior written consent.
We may assign without notice.
GOVERNING LAW AND JURISDICTION
These Terms are governed by Latvian law.
Consumer carve-out: Mandatory consumer protection laws of your country of residence remain unaffected.
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Consumers: Jurisdiction determined by applicable consumer law.
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Businesses: Exclusive jurisdiction is Latvia.
GOVERNING LAW AND JURISDICTION
These Terms are governed by Latvian law that works hand in hand with EU directives.
Consumer carve-out: Mandatory consumer protection laws of your country of residence remain unaffected.
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Consumers: Jurisdiction determined by applicable consumer law.
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Businesses: Exclusive jurisdiction is Latvia.
DISPUTE RESOLUTION
EU consumers may use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/
We are not obligated to participate in consumer arbitration unless required by law.
HEADINGS
Headings are for convenience only.
CHANGES TO TERMS OF SERVICE
We may update these Terms. Material changes will be communicated where required by law.
CONTACT INFORMATION
SIA CUBBLE operating as Frellio
Brīvības iela 55A
Ogre, LV-5001
Latvia
Email: support@frellio.com
Phone: +371222222
Registration No: 40203587592
VAT No.: LV40203587592